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Empowering Teachers, Learners, Parents, and Homeschooling Families Through Education and Well-Being.

Refund and Cancellation Policy
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Refund & Cancellation Policy

Last Updated: 27 July 2026


At Resolve Solutions, we strive to provide high-quality educational products and services. Please read our refund and cancellation policy carefully before making a purchase.

Digital Products

Due to the instant delivery of digital products, including worksheets, homework packs, projects, assessments, and other downloadable resources, all digital product sales are generally final.


Refunds will only be considered if:

  • You were charged more than once for the same purchase.
  • The purchased file is corrupted or cannot be downloaded, and we are unable to provide a working replacement.
  • A refund is required under applicable consumer protection laws.
Tutoring Services

Tutoring sessions may be cancelled or rescheduled by providing reasonable notice before the scheduled session.


Sessions missed without prior notice may be charged in full.


If Resolve Solutions needs to cancel a session, an alternative date and time will be arranged at no additional cost.

Incorrect Orders

If you accidentally purchase the wrong product, please contact us as soon as possible. We will do our best to assist where possible; however, refunds for digital downloads cannot be guaranteed once access has been provided.

Contact Us

If you experience any issues with your order or would like to request assistance, please contact Resolve Solutions. We are committed to resolving concerns fairly and promptly.

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